Welcome to the A.O. Smith Water Heater Manual, your comprehensive guide to installing, operating, and maintaining your water heater. This manual ensures safe and efficient use, covering essential safety precautions, installation steps, and troubleshooting tips for optimal performance.
1.1 Overview of the Manual

This manual provides a detailed guide for the installation, operation, and maintenance of your A.O. Smith water heater. It covers essential safety precautions, technical specifications, and troubleshooting tips to ensure optimal performance. Designed for both users and service engineers, the manual emphasizes strict adherence to instructions to avoid hazards and maintain efficiency. Key sections include safety guidelines, installation requirements, and energy-saving features. By following this manual, you can ensure your water heater operates safely and efficiently, while also extending its lifespan. Always keep this manual accessible for future reference and refer to it for any questions or concerns about your A.O. Smith water heater.
1.2 Importance of Following the Manual
Adhering to the A;O. Smith Water Heater Manual is crucial for ensuring safe and efficient operation. Failure to follow instructions can lead to potential hazards, including fire risks or system damage. The manual provides clear guidelines to prevent accidents and optimize performance. Proper installation, maintenance, and troubleshooting steps are outlined to extend the lifespan of your water heater. Ignoring these instructions may void warranties or result in unsafe conditions. Always prioritize safety by shutting off gas and power supplies before performing any maintenance. Regular inspections, such as checking anode rods, are vital for preventing corrosion and ensuring reliability. By following the manual, you can enjoy consistent hot water while minimizing energy costs and ensuring compliance with safety standards.
1.3 Safety Precautions
Always prioritize safety when using your A.O. Smith water heater. Never operate the unit if it has been flood-damaged, as this poses serious risks. Ensure the main gas supply valve is turned off during maintenance. Install the heater in a well-ventilated area with proper drainage to prevent water damage. Regularly inspect the anode rods and replace them if damaged to avoid corrosion. Follow the manual’s instructions strictly, as deviations can lead to hazards. Keep this manual accessible for future reference and ensure it is available to service engineers. Failure to adhere to these precautions may result in unsafe conditions or system malfunction.

Safety Guidelines
Adhere to all safety guidelines when using your A.O. Smith water heater. Shut off the gas supply during maintenance. Ensure proper ventilation and drainage. Regularly inspect components for damage. Follow manual instructions to prevent hazards and ensure safe operation.
2.1 General Safety Precautions
Always prioritize safety when operating your A.O. Smith water heater. Shut off the mains gas supply valve during maintenance. Never operate a water heater that has been flood-damaged. Regularly inspect the anode rod and replace it if damaged. Ensure the unit is installed in a well-ventilated area with proper drainage. Fill the tank with water before operation to avoid damage. Follow all instructions in this manual strictly, and avoid altering the sequence of actions. Keep this manual accessible for future reference. Failure to adhere to these precautions may result in hazards or system malfunctions. Always refer to the manual for specific safety guidelines related to your model.
2.2 Handling Gas and Electrical Components
When handling gas and electrical components of your A.O. Smith water heater, always turn off the mains gas supply valve before performing any maintenance. Never attempt to service electrical components without proper training, as this can lead to serious injury or system damage. Ensure all connections are secure and meet local electrical codes. For gas models, verify proper venting to avoid carbon monoxide risks. If unsure, consult a certified professional. Regularly inspect electrical wires and gas lines for damage or wear. Always follow the manual’s instructions for handling these components safely. Improper handling can result in hazards or void the warranty. Prioritize safety to ensure reliable operation.
2.3 Specific Warnings and Cautions
Always adhere to the specific warnings and cautions outlined in the A.O. Smith water heater manual to ensure safe operation. Never operate the water heater if it has been flood-damaged, as this can pose serious safety risks. Regularly inspect the anode rods and replace them if damaged to prevent corrosion. Ensure the unit is installed in a well-ventilated area with proper drainage to avoid water damage. Do not attempt to modify or repair the water heater without following the manual’s instructions. Failure to comply with these guidelines can result in hazards, void the warranty, or cause system malfunction. Always refer to the manual for specific precautions related to your model. Proper adherence ensures longevity and safety.
Installation Instructions
Follow the A.O. Smith manual for proper installation, ensuring safety and efficiency. Locate the heater in a well-ventilated area with drainage and install according to local codes and guidelines.
3.1 Location Requirements
Proper location is crucial for safe and efficient operation. Install the water heater in a well-ventilated area, ensuring compliance with local building codes and manufacturer recommendations. Choose a spot with a floor drain to handle potential leaks. Avoid areas prone to flooding or excessive moisture. Keep the heater away from flammable materials and ensure clear access for maintenance. For gas models, proper venting is essential to prevent carbon monoxide buildup. Always follow the manual’s specific guidelines for placement to ensure safety and optimal performance. Correct installation location enhances reliability and longevity of the water heater.
3.2 Step-by-Step Installation Process
Begin by preparing the installation site, ensuring it meets location requirements. Shut off the main gas and water supplies before starting. Carefully unpack the water heater and inspect for damage. Connect the water inlet and outlet pipes, ensuring proper sizing and alignment. For gas models, attach the gas line securely and test for leaks. Install the venting system according to local codes and manufacturer instructions. Connect electrical components, referencing the wiring diagram in the manual. Fill the tank with water and check for leaks. Finally, test the heater by running a few gallons through the faucet. Always follow the manual’s step-by-step guide to ensure a safe and correct installation.
3.3 Venting and Drainage Instructions
Proper venting and drainage are critical for safe and efficient water heater operation. Use approved venting materials like PVC or ABS for gas models, ensuring correct vent termination and slope. For drainage, install a drain pan under the heater and connect it to a dedicated drain line. Ensure the pan is properly sloped to prevent water accumulation. Regularly inspect venting and drainage systems for blockages or damage. Annual maintenance is recommended to ensure system integrity. Always follow local plumbing codes and manufacturer guidelines for venting and drainage configurations. Proper setup prevents potential hazards and ensures optimal performance of your A.O. Smith water heater.

Operating the Water Heater
Start by following the initial setup guide, configure temperature settings, and perform regular maintenance tasks. Refer to the manual for troubleshooting common issues and optimal performance.
4.1 Initial Setup and Configuration
Begin by filling the tank with water and ensuring all valves are properly connected. Check the anode rods for damage and replace if necessary. Set the temperature according to your preferences, ensuring it complies with safety guidelines. For heat pump models, verify the refrigerant type, such as R-134a, and ensure it matches the specifications. Refer to the manual for specific configuration steps, including electrical connections and drainage setup. Always follow the National Electric Code (NFPA 70) for installations. Once configured, test the system to ensure it operates smoothly. Keep this manual handy for future reference and adjustments.
4.2 Temperature Adjustment and Controls
Proper temperature adjustment is crucial for efficiency and safety. Set the temperature between 100°F and 120°F for optimal performance. For heat pump models, ensure the thermostat is configured correctly, following the manual’s guidelines. Always check local codes for specific temperature requirements. Use the provided controls to adjust settings, and refer to the manual for model-specific instructions. Regularly inspect the thermostat and temperature and pressure relief valve to ensure they function correctly. Adjustments should only be made after the heater has been filled with water and powered on. Maintain a record of temperature settings for future reference and troubleshooting purposes.
4.3 Regular Maintenance Tasks
Regular maintenance ensures optimal performance and extends the lifespan of your A.O. Smith water heater. Inspect the anode rod annually and replace it if corroded to prevent tank damage. Drain the tank every 6-12 months to remove sediment buildup, which can reduce efficiency. Check the temperature and pressure relief valve monthly by lifting the test lever to ensure it functions properly. For heat pump models, clean the air filter every 1-3 months to maintain airflow. Refer to the manual for specific instructions tailored to your model. Regular maintenance not only improves efficiency but also helps prevent unexpected breakdowns and ensures safe operation.
4.4 Troubleshooting Common Issues
Identifying and addressing common issues with your A.O. Smith water heater ensures reliable performance. If the water is too hot or cold, check the temperature setting and adjust as needed. For no hot water, verify the power supply, circuit breaker, and thermostat settings. Leaks may indicate loose connections or a faulty temperature and pressure relief valve. If the heater is making unusual noises, sediment buildup could be the cause. Refer to the manual for specific troubleshooting steps tailored to your model. Regular inspections and prompt repairs can prevent minor issues from becoming major problems, ensuring consistent hot water supply and system longevity.
Model-Specific Guides
This section provides detailed instructions and specifications for various A.O. Smith water heater models, including electric, gas, tankless, and heat pump options, ensuring tailored guidance for each type.

5.1 Electric Water Heater Models
A.O. Smith offers a range of electric water heater models designed for efficiency and reliability. These models include the Vertex 90, known for its high efficiency and endless hot water supply, and the Adapt SC Standard Condensing model, ideal for contractors. Electric water heaters are user-friendly and require minimal maintenance. Installation involves connecting to a power source and ensuring proper venting. Initial setup includes filling the tank with water and configuring temperature settings. Regular maintenance tasks, such as inspecting anode rods and checking heating elements, are essential for longevity. Refer to the manual for specific instructions tailored to your model to ensure optimal performance and safety.
5.2 Gas Water Heater Models
A.O. Smith offers a variety of gas water heater models, including the Vertex 90, a high-efficiency condensing residential water heater. These models are designed for reliability and performance, providing endless hot water. The Adapt SC Standard Condensing Gas Tankless model is another option, ideal for contractors and residential use. Gas water heaters require proper venting and a reliable gas supply. Installation must follow local codes and safety guidelines. Regular maintenance, such as inspecting the thermocouple and ensuring proper airflow, is essential. Refer to the manual for model-specific instructions to optimize efficiency and ensure safe operation. These models are built to meet diverse household needs while maintaining energy efficiency.
5.3 Tankless Water Heater Models
A.O. Smith offers innovative tankless water heater models, such as the Adapt SC Standard Condensing Gas Tankless, designed for high efficiency and endless hot water. These models are ideal for residential use, providing consistent performance and energy savings. The MiniBot, another advanced option, combines compact design with powerful heating capabilities. Tankless models require proper installation, including venting and gas supply setup. Regular maintenance, like cleaning filters and checking for leaks, ensures optimal function. Refer to the manual for specific instructions tailored to your model. A.O. Smith’s tankless water heaters are engineered to meet modern demands for reliability, efficiency, and convenience, making them a smart choice for homeowners seeking long-term savings and performance.
5.4 Heat Pump Water Heater Models

A.O. Smith’s heat pump water heater models, such as the Residential Hybrid Electric Heat Pump, offer high efficiency and eco-friendly performance. These models use advanced technology to transfer heat from the air to the water, reducing energy consumption. The heat pump portion utilizes R-134a refrigerant, ensuring reliable operation. Designed for energy savings, these models are ideal for environmentally conscious homeowners. The manual provides detailed installation and maintenance guidelines, emphasizing proper setup and regular inspections. By following the manual’s instructions, users can optimize their heat pump water heater’s performance and enjoy long-term savings. This section highlights the unique features and benefits of A.O. Smith’s heat pump models, tailored for modern energy needs.

Energy Efficiency and Cost Savings
A.O; Smith water heaters feature advanced energy-saving technology, including models like the Vertex 90 and Hybrid Electric Heat Pump, designed to reduce energy consumption and lower bills while minimizing environmental impact.
6.1 Energy-Saving Features
A.O. Smith water heaters are equipped with cutting-edge energy-saving features designed to minimize energy consumption while delivering exceptional performance. Models like the Vertex 90 and Hybrid Electric Heat Pump utilize advanced technology to optimize efficiency. These units often include high-efficiency burners, smart sensors, and eco-friendly refrigerants like R-134a, which reduce environmental impact. Some models also feature adaptive controls that adjust operation based on demand, ensuring energy is used only when needed. Additionally, advanced insulation and heat retention systems reduce heat loss, further enhancing energy savings. These innovations make A.O. Smith water heaters a cost-effective and environmentally responsible choice for homeowners seeking to lower their energy bills and carbon footprint.
6.2 Optimizing Energy Efficiency
To maximize energy efficiency, regular maintenance is crucial. Inspect and replace anode rods as needed to prevent corrosion and ensure optimal performance. Adjust the temperature settings according to your needs to avoid unnecessary energy consumption. Proper installation in a well-ventilated, drained area also enhances efficiency. For electric models, ensure the unit is sized correctly for your household demand. Gas models benefit from proper venting to maintain combustion efficiency. Refer to the manual for model-specific optimization tips, such as smart sensors or adaptive controls, to tailor settings for energy savings. By following these guidelines, you can enjoy consistent hot water while minimizing energy usage and lowering utility bills.
Technical Specifications
The A.O. Smith water heater manual details key components like anode rods, heating elements, and thermostats. Models such as the Vertex 90 offer advanced features for optimal performance. Refer to the manual for specific technical details and specifications tailored to your unit;
7.1 Overview of Technical Details
The A.O. Smith water heater manual provides detailed technical specifications to ensure optimal performance. Key components include anode rods, which prevent corrosion, and advanced heating elements designed for durability. The Vertex 90 model, for instance, features a high-efficiency condensing design. Thermostats are precisely calibrated to maintain consistent water temperatures. For heat pump models, the use of R-134a refrigerant ensures eco-friendly operation. Understanding these technical details helps in proper installation, maintenance, and troubleshooting. Refer to the manual for specific details on your model, including capacity, voltage requirements, and compatibility with various plumbing systems. This section is essential for both users and service engineers to maximize efficiency and longevity.
7.2 Anode Rods and Their Importance
Anode rods are crucial components in A.O. Smith water heaters, designed to protect the tank from corrosion by sacrificing themselves. They attract corrosive elements, ensuring the tank remains intact. Regular inspection and replacement of anode rods are essential to prevent tank failure. Neglecting this maintenance can lead to premature rusting and leaks. The manual emphasizes checking anode rods annually and replacing them if signs of damage or wear are evident. Properly maintained anode rods extend the lifespan of your water heater and ensure reliable performance. Always refer to the manual for specific guidance on inspection and replacement procedures for your model.
7.3 Heating Elements and Thermostats
The heating elements in A;O. Smith water heaters are designed for efficient and reliable performance. Electric models feature durable nickel or copper elements, while gas models utilize advanced burners. Thermostats regulate water temperature, ensuring safety and energy efficiency. Proper maintenance, such as checking for mineral buildup on elements and ensuring thermostat accuracy, is vital. If issues arise, refer to the manual for troubleshooting or contact a professional. Regular inspections and adjustments can prevent overheating and extend the heater’s lifespan. Always follow the manual’s guidelines for temperature settings and element care to ensure optimal operation and safety.

Troubleshooting and Repair
Identify common issues like no hot water, leaks, or error codes. Check power supply, thermostat settings, and connections. Inspect for leaks or damaged elements. Reset the heater if necessary. Refer to the manual for specific solutions or contact A.O. Smith support for professional assistance. Regular maintenance can prevent many issues, ensuring reliable performance and extending the heater’s lifespan. Always follow safety guidelines when troubleshooting or repairing your water heater.
8.1 Common Issues and Solutions
Common issues with A.O. Smith water heaters include no hot water, leaks, or error codes. For no hot water, check the power supply, thermostat settings, and ensure the heater is filled with water. Leaks may stem from loose connections or damaged gaskets, which should be tightened or replaced. Error codes indicate specific problems, such as faulty sensors or heating elements, and can be diagnosed using the manual. Regularly inspect the anode rod for corrosion and replace it if necessary to prevent tank damage. Always shut off power and gas before attempting repairs. If issues persist, contact A.O. Smith customer support for professional assistance. Proper maintenance can prevent many of these problems, ensuring reliable performance and extending the heater’s lifespan.
8.2 Advanced Troubleshooting Techniques
For advanced troubleshooting, start by analyzing error codes displayed on the heater’s control panel, which provide specific fault indicators. Check the anode rod for corrosion and replace it if necessary to prevent internal tank damage. Inspect the thermocouple for proper function in gas models, ensuring it is clean and correctly positioned. Test heating elements for continuity using a multimeter to identify any faulty components. Verify proper venting and drainage systems to ensure safe operation. If issues persist, perform a system reset or check for software updates for smart models. Always refer to the manual for model-specific guidance. If problems remain unresolved, contact A.O. Smith customer support for professional assistance. Regular advanced checks can prevent major repairs and extend the heater’s lifespan.

Warranty and Customer Support
A.O. Smith offers comprehensive warranty coverage for its water heaters, ensuring protection against defects. Contact their customer service for assistance with repairs, replacements, or general inquiries.
9.1 Warranty Coverage and Terms
A.O. Smith water heaters are backed by a comprehensive warranty program, ensuring protection against defects in materials and workmanship. The warranty period varies by model, with typical coverage ranging from 6 to 12 years for the tank and 2 to 5 years for parts. Proper registration within 90 days of installation is required to activate the warranty. The warranty covers repairs or replacements at no cost, provided the unit is installed and maintained according to the manual. Exclusions include damage from improper installation, neglect, or natural disasters. For detailed terms, refer to the warranty section in this manual or contact A.O. Smith customer support.
9.2 Contacting A.O. Smith Customer Service
For assistance with your A.O. Smith water heater, contact customer service via phone, email, or through the official website. The support team is available to address inquiries, schedule repairs, and provide technical guidance. Visit the A.O. Smith website to access the “Support” section, where you can find FAQs, troubleshooting guides, and downloadable resources. Ensure to have your model number and serial number ready for efficient service. Customer service is committed to resolving issues promptly, ensuring your water heater operates at peak performance. For warranty-related questions or service requests, reach out during business hours for dedicated support.
Thank you for reading the A.O. Smith Water Heater Manual. Proper use and maintenance ensure safety, efficiency, and longevity. Contact A.O. Smith for any further assistance or inquiries.
10.1 Summary of Key Points
This manual provides essential guidance for the safe and efficient use of your A.O. Smith water heater. Key points include adhering to safety precautions, proper installation, and regular maintenance. Always follow the manufacturer’s instructions to ensure optimal performance and longevity. Familiarize yourself with energy-saving features and troubleshooting tips to address common issues. Refer to model-specific guides for detailed instructions tailored to your unit. By following this manual, you can enjoy reliable hot water while minimizing energy costs and ensuring safety. For further assistance, contact A.O. Smith customer support or consult the warranty information provided.
10.2 Final Tips for Optimal Use
For optimal performance, regularly inspect and maintain your water heater to prevent damage. Adjust temperature settings to balance comfort and energy efficiency. Always follow the manufacturer’s guidelines for maintenance and repairs. Consider upgrading to energy-efficient models to reduce costs. Ensure proper ventilation and drainage to avoid safety hazards. Keep the manual handy for quick reference. If issues arise, contact A.O. Smith customer support for professional assistance. By following these tips, you can extend the lifespan of your water heater and enjoy consistent hot water while minimizing energy consumption and ensuring safety.